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Telemedicine Appointments


Telemedicine is Available When You are Away from Home

Are you away from home but require the care and expertise of your New York veterinarian? We will continue to provide you and your pet with the same compassionate and professional veterinary care as we always have, but now through telemedicine veterinary consultations. Rest assured, City Pets™ remains your pets' personal doctors.

Download TeleTails and use our
code CITYPETS to connect with our team.

Get it on Google PlayDownload on App Store

City Pets™ Provides Veterinary Consultations Through Telemedicine

Connect with City Pets™ while traveling by using Teletails, an app for your phone and tablet. Make an appointment with a City Pets™ doctor today for a video telemedicine consultation.

Here's How to Book an Appointment with City Pets™ on Teletails:

1 Download Teletails Get it on Google Play Download on App Store

2 Enable Notifications

3 Create a profile

4 Enter our code CITYPETS

5 Click "Start a Consult" and our team will help you schedule!

In the event of an emergency, please call one of the animal hospitals listed here before heading over. Because of Covid-19, each of the emergency hospitals have new regulations about patient care that you need to know in advance of arrival, so be sure to call before going.
Blue Pearl: 212-767-0099
Animal Medical Center: 212-838-8100
Veterinary Emergency Group: 212-223-3500

If you have questions, please email [email protected]
For technical support, please contact Teletails support at [email protected]

We Service All of Manhattan

Call us at (212) 581-7387 (581-PETS)

Office Hours

Our Regular Schedule


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm